Custom orders requested for Christmas delivery must be placed NO LATER THAN December 10th.
When placing a custom order you may specify color choices; however, colors may not always be 100% accurate (i.e. if you specify mocha instead of brown) but will be as close as possible subject to local area availability of supplies.
Please note that since all items are handmade it is not always possible to exactly replicate an item due to natural variations and availability of supplies.
Payment (in full) must be received before custom work begins with the following reminders:
· There will be no refunds on custom orders.
· Custom work is not included in any shop sales or specials.
· Custom work is done in the order it is received (if you have something that needs to be rushed, contact us and let us know, as we may be able work something out).