Custom orders requested for Christmas delivery must be placed NO LATER THAN December 10th. Any custom orders placed after the 10th cannot be guaranteed to arrive in time for Christmas.
When placing a custom order you may specify color choices; however, colors may not always be 100% accurate (i.e. if you specify mocha instead of brown) but will be as close as possible subject to local area availability of supplies.
Payment (in full) must be received before custom work begins.
There will be no refunds on custom orders.
Custom work is not included in any shop sales or specials.
Custom work is done in the order it is received (if you have something that needs to be rushed, contact us and let us know, as we may be able work something out).